Refund & Shipping Policy
Order Processing
- Orders ship within 1–3 business days (Mon–Fri, excluding holidays).
- Processing times may be longer during peak periods or for large orders.
Shipping
- We ship via reputable carriers with tracking where available.
- Title and risk of loss pass to you when the package is accepted by the carrier.
- International customers are responsible for customs clearance, duties, and compliance.
Returns & Refunds
- Due to the nature of research materials, all sales are final.
- If a shipment arrives damaged, incorrect, or missing items, contact support@vpeptide.com within 7 days of delivery with photos and your order number. We will investigate and, if verified, arrange a replacement or credit.
Address Issues & Non‑Delivery
- Please ensure your shipping address is accurate. We are not responsible for delays or losses due to incorrect addresses or unclaimed packages.
Contact
Order questions: support@vpeptide.com