Privacy Policy
Scope
This Privacy Policy explains how VPeptide Inc. (“we”, “us”) collects, uses, discloses, and safeguards personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.
Information We Collect
- Identification: name, email, phone
- Order & Fulfillment: billing/shipping addresses, order history
- Payment: processed by third‑party gateways; we do not store full card details
- Technical: IP address, device information, cookies/analytics
How We Use Information
- Process and fulfill orders, provide customer support
- Prevent fraud and ensure security
- Improve our Site, products, and services
- Meet legal and regulatory obligations
- With consent, send marketing messages (you may opt out anytime)
Sharing & Disclosures
We share personal information with service providers (payment processors, shipping carriers, IT/analytics) under confidentiality obligations, and as required by law or to protect our rights. We do not sell personal information.
International Transfers
Your information may be processed outside your province or country. We take reasonable steps to ensure adequate protection when information is transferred.
Cookies & Analytics
We use cookies and similar technologies to operate the Site, remember preferences, and analyze usage. You can manage cookies in your browser settings; blocking some cookies may impact functionality.
Data Retention & Security
We retain personal information only as long as necessary for the purposes described and legal requirements. We implement administrative, technical, and physical safeguards, including TLS encryption for data in transit.
Your Rights
- Access and correct your personal information
- Withdraw consent for marketing
- Request deletion subject to legal/recordkeeping obligations
Minors
Our Site is not intended for minors under 18. We do not knowingly collect information from minors.
Contact
Privacy questions or requests: privacy@vpeptide.com
Changes
We may update this Privacy Policy; please review periodically. The Effective date will indicate the latest revision.